Community Concern Hotline

Students in Kogan Plaza Image

If you have a GW-related concern regarding violations of the law and or city ordinances, you may contact:

Metropolitan Police at 911 or

The GW Police Department
Community Concern Hotline - 202-994-6110 (Foggy Bottom) OR 202-242-6110 (Mount Vernon)
(Press "0" for dispatcher)

The university is committed to being a good neighbor and working with members of the community to respond to complaints regarding student behavior both on-campus and off-campus. When a GW-related concern is reported by a member of the Foggy Bottom/West End and Mount Vernon communities, the university responds to the report taking into account factors such as the geographic location of the complaint/incident. GW’s Police Department (GWPD) can exercise police power to respond to incidents that occur in/on property owned or leased by the institution and controlled or used by GW for institutional purposes. GWPD enlists the assistance of DC’s Metropolitan Police (MPD) when a police response is required outside of GWPD’s jurisdictional boundaries.

GWPD's policy for responding to complaints off-campus:

GW Property: If the concern involves GW Property, GWPD will respond to the concern and attempt to resolve the problem. If necessary, GWPD will use police authority to resolve incidents that occur on GW property.

Apartment Buildings: If the concern involves noise/behavior inside apartment (or condo) buildings in the neighborhood, GWPD dispatchers will document the concern and GW officials will follow-up with the building management, and MPD when deemed necessary.

Street Noise: If the concern involves noise/behavior on neighborhood streets, sidewalks or other public areas in the within the street noise response boundaries, GWPD will attempt to contact the reported offenders and make them aware of the concern. GWPD also maintains a policy of proactive engagement that calls for similar actions if such behavior is witnessed during patrols, regardless of a call to the Hotline. For police response beyond GWPD authority, MPD will be contacted.

In all cases where GW students are involved in an incident that violates the Code of Student Conduct, GWPD will take the names of the students and will forward this information to Student Judicial Services for action, as appropriate. All students, both on-campus and off-campus, must abide by the Code of Student Conduct. Our disciplinary system is progressive; meaning the consequences are proportional to the frequency and severity of the misbehavior. Based on the specifics of the case, the process may be accelerated. Most substantiated cases follow a process of: 1) warning letter, 2) meeting with GW officials and 3) formal judicial action.

For all reports received via the Community Concern Hotline:

  1. GWPD will document its actions and forward a report to the appropriate campus departments (including the Office of Community Relations and the Office of Off Campus Student Affairs) for follow-up.
  2. A university official will contact the community member regarding the complaint when contact information is provided. To ensure proper follow-up, it is very helpful for the neighbor to give his/her name and contact information. 
  3. University officials will investigate the concern and adjudicate as appropriate.

Other Resources Available to GW Neighbors:

GWPD also has a Crime TIPS Hotline (202-994-TIPS), which enables community members to communicate directly with Chief of University Police. The TIPS line gives people who have sensitive information a means of reporting that information directly to Chief Hay with a promise of confidentiality. It should not be used in an emergency or to report an incident that is actively occurring and requires a police response. These concerns should be placed directly to the GWPD dispatch center via the emergency line, 202-994-6111. The Tips Line should be used to report concerns of ongoing behavioral or criminal issues that do not require immediate police assistance.

Community Concern Reports

In an effort to manage reports of repeated acts of misconduct by GW students residing in non-university properties off campus, GW has adopted a proactive strategy for addressing problem properties.